925 sterling silver is an alloy containing 92.5% pure silver, combined with other metals to improve strength and durability. It is widely used for fine jewellery.

Hallmarking or certification may vary depending on the product. Please check the individual product details or contact Mittal Jewellers for information regarding a specific piece.

Yes. Mittal Jewellers offers jewellery made with 925 sterling silver. Product-specific material details are provided on the respective product page.

Sterling silver can naturally tarnish over time when exposed to air, moisture, perfumes, chemicals or certain environmental conditions. Proper storage and regular cleaning can help maintain its appearance.

Our jewellery is made using 925 sterling silver. However, individual skin sensitivity can vary. If you have known metal sensitivities, please check the product details or contact our support team before purchasing.

Yes, 925 sterling silver jewellery can be worn regularly. To maintain its finish, avoid direct contact with perfumes, chemicals, cosmetics, swimming pools and excessive moisture.

Gently clean your jewellery using a soft, dry jewellery cloth. Avoid harsh chemicals and abrasive materials. Store the jewellery in a clean, dry and preferably airtight place when not in use.

Cash on Delivery may be available for eligible orders and serviceable PIN codes. Availability is displayed during checkout.

For eligible orders, a portion of the order value is paid online in advance and the remaining amount is collected at the time of delivery.

An advance payment may be required to confirm the order and cover applicable shipping and order-processing costs.

Advance payments for Partial COD orders are subject to the applicable cancellation and return policy. Please refer to our Return & Refund Policy for complete details.

Available online payment methods are displayed securely during checkout. The options may vary depending on your order and location.

Online payments are processed through the payment options available at checkout. Customers should always complete payment through the official Mittal Jewellers website.

Multiple payment methods may not be available for every order. The payment options available for your order will be shown during checkout.

Yes. An invoice is provided for your order as applicable. Please retain it for your records and for any future support, return or exchange request.

Once your order has been shipped, tracking details are shared on your registered mobile number through WhatsApp. You can also use the Track Order option available on the website.

Return requests can be submitted through the Order Tracking / Return option on the website, subject to the eligibility conditions mentioned in our Return & Refund Policy.

Orders may be cancelled before shipment. Once an order has been shipped, cancellation may no longer be possible.

Eligible returns are accepted within 5 days of delivery for damaged, incorrect or manufacturing/quality-defect products, subject to the conditions stated in our Return & Refund Policy.

Once the returned product is received and successfully inspected, eligible refunds are processed to the original payment method within the applicable refund timeline.

Exchanges may be available within 5 days of delivery for eligible damaged, incorrect or defective products, subject to our Return & Refund Policy.

Orders are generally delivered within 3–7 business days after processing. Processing usually takes 1–2 business days after successful payment verification.

Applicable shipping charges, if any, are displayed during checkout before you complete your order.

Yes. Mittal Jewellers provides domestic delivery across India, subject to courier availability and PIN code serviceability.

Please contact Mittal Jewellers as soon as possible if you need to change your shipping address. Address changes may not be possible after the order has been processed or shipped.

Please contact our support team as soon as possible and provide the required order and product details. Damaged-product claims are handled according to our Return & Refund Policy.

Product-specific certification or hallmark information may vary. Please refer to the product details or contact Mittal Jewellers for information regarding a particular product.

Warranty coverage, where applicable, depends on the product and the terms provided with the order. Please contact our support team for product-specific information.

Genuine 925 sterling silver contains 92.5% pure silver. Product material information should be checked on the product listing and accompanying documentation. If you need help verifying a Mittal Jewellers product, contact our support team.